January 20, 2021

How to Fix iPhone Grey Screen

 My iPhone 7 screen suddenly goes gray. No matter what I do, it does not make responding. How can  I do to get iPhone 7 out of grey screen?”

The iPhone grey screen can lead to the death of an iPhone so it is also called the iPhone grey screen of death. When your iPhone screen turns gray, what you can do to get out of the grey mode? Read this article and you can get the answer.

how to fix iPhone grey screen

Way 1: Force Restart iPhone

When the iPhone fails to turn on and displays a grey screen, the first action you should do is to force restart the iPhone to check whether it works or not:

For the iPhone 8 and above users, you can press and quickly release the volume up button and then do the same to the volume down button. After that, press and hold the side button until you see the Apple logo.

If you are using iPhone 7, you can press and hold both the volume down button and the Sleep/Wake button at the same time until you see the Apple logo. After that, release the buttons.

For iPhone 6 and earlier iPhones, you can press and hold the Sleep/Wake button and Home button until the Apple logo appears.

force restart iPhone

Way 2: Try to restore iPhone in iTunes

When your iPhone screen is gray, you can take iTunes into considering solving the issue. It should be notice that all information and settings on iTunes will be deleted if you choose to restore the iPhone in iTunes with the following procedure:

Step 1: Launch iTunes on your computer and then connect the iPhone with grey screen to the computer.

Step 2: After iTunes detects the iPhone, you can click the icon near the top left of the iTunes to enter your iPhone interface. After that, click Summary on the left panel.

Step 3: On the right panel, click Restore iPhone and then it will pop out a box that asks for your confirmation again. Click Restore to continue.

Step 4: Then, you just need to wait for iTunes to download the software firmware for your iPhone and then restore it to factory settings so that the iPhone grey screen can be fixed.

 

restore iPhone in iTunes

Way 3: Fix iPhone Grey Screen with iSunshare iOS Repair Genius

If your iPhone is stuck on the grey screen and you cannot turn it on by all possible means, there could be an error in the iOS system. You can use iOS system recovery software, such as iSunshare iOS Repair Genius, to fix the iPhone grey screen and then get iPhone back to normal.

Step 1: Download and install iSunshare iOS Repair Genius on your Windows computer. To enjoy the full functionality of this software, you need to purchase the full version.

Step 2: Launch the software and then choose the Standard Mode.

choose the Standard Mode

Step 3: Next, click the Start button and then connect the iPhone to your computer.

click the Start button

Step 4: After that, click the Next button.

click the Next button

Step 5: Check your iPhone iOS version and the model version in this interface and then click the Download button to get the firmware package for the iPhone. After downloading, the software will start o verify the firmware.

download the firmware package

Step 6: When the firmware has been verified successfully, you will go to the repair window. By clicking the Repair button, iSunshare iOS Repair Genius will automatically fix your iPhone and you should make the iPhone connected during this process.

click the Repair button

In the end, your iPhone will be repaired and there will not be data loss. You can check the iPhone is rebooted and enter the screen lock interface if you have set the screen password.

Related Articles:

  1. 5 Effective Solutions to Fix iPhone White Screen of Death
  2. How to Fix iPhone Screen Goes Black Randomly
  3. Fixed: iTunes Stuck on Waiting for iPhone
  4. 8 Easy Methods to Fix iPhone Keeps Restarting Itself