September 17, 2019

How to Permanently Delete Files from Hard Drive Windows 10

When you press the Delete key to remove files from Windows 10 computer, it does not disappear from your hard drive at once. It goes to the recycle bin. Even you empty the recycle bin, it still exist on somewhere of your hard disk and you can use the data recovery software to restore it if needed. Whether you are going to delete the sensitive financial files, business documents, or privacy photos, confidential contact data and so on, you are bound to make them private and do not want others to get on hand through recovering. Therefore, how can we delete data from hard drive permanently and securely? Here you will get the answer. 

Software to Permanently Delete Files/Data from Hard drive 

According to the information above, the easiest and fastest way is to find the software to permanently delete files/data from hard drive. iSunshare File Deletion Genius offers users this feature to remove files from Windows 10/8/7 computers completely , which cannot be recovered any more. 


This software supports you to delete all kinds of files: Word document, Excel sheet, Text file, images and videos etc. Here we will take Windows 10 computer as an example and show you the steps to completely delete files/data from hard drive. 

Step1: Install and run File Deletion Genius 

Download File Deletion Genius from iSunshare website and complete the installation process. Double click to open the software. 

run File Deletion Genius


Step 2:  Import the files to delete forever. 

You can click the Add button to select the files from the drive. Of course, you can delete all files of one drive. You just need to find and check the files, then click the OK button. Or you can directly drag and drop it into the program. For the free trial users, they can only add 10 files to delete. 

import the files to delete permanently


Step 3: Choose Slow Mode and click the Delete button. 

The Slow Mode is chosen by most people because it can erase the data more completely. 

choose slow mode and click Delete


Step 4: Get the warning box and click OK to continue. 

Here, it is better for you to further check whether the files are those you want to delete permanently. If you delete the files with this confirmation, you cannot recover it with any way. 

click OK on warning box


After that, you will not find those files on your Windows 10 computer.  And your entire secret will go with the deletion.  For those who delete all files on the whole partition, they can also format the partition to protect files from recovery. 

Related Articles:

  1. 3 Ways to DeleteFiles without Sending to Recycle Bin in Windows 
  2. How to Delete Undeletable Files within 3 Steps 
  3. How to Make Deleted Files Unrecoverable in Windows 10
  4. Reliable 3 Ways to Force Delete Files in Windows 10 
  5. How to Recover Files from Broken Toshiba External Hard Drive  


August 28, 2019

How to Recover WiFi Passwords Saved on Windows 10 PC /Laptop/ Computer in Minutes


Now we are living in an intelligent century and the computer helps us relieve the heavy burden. When we search online, it will help us to save the website accounts as well as passwords automatically. And when you connect the Windows 10 PC/laptop/computer to wireless network, it will automatically save it on your computer. If we forgot the WiFi password saved on Windows 10 computers, how to recover it? This tutorial will help you walk through the simplest way to recover WiFi passwords saved on Windows 10 PC/laptop/computer in minutes.

recover WiFi password saved on Windows 10 PC/laptop/computer


About WiFi Password Recovery Tool for Windows 10

iSunshare WiFi Password Genius is developed to simplify the recovery of WiFi passwords saved on Windows computer, which can help everyone to find and view the wifi password in no time. It gives users the opportunity to retrieve any kind of wifi passwords from computer/laptop with a simple click. Safe and time-saving!  Even the people who know little about computer can handle this WiFi password recovery tool.


How to Recover WiFi Password on Windows 10

Step-1: Get WiFi Password Genius on your computer.

You can download and install WiFi Password Genius on your computer from iSunshare official website. This software is in a small size and it just takes you a few minutes to download it.

Step-2: Install WiFi Password Genius.

After ending the download process, you can install the program instantly. Follow the wizard to install the program on the location you like.

install iSunshare WiFi Password Genius


Step-3: Start the program and get all WiFi passwords.

When you start the program, it will detect all the saved WiFi passwords immediately. You can get the whole password if you purchase the full version. If you want to do a test of the software, you can connect a new network and click the Refresh button to get its password.

get all WiFi passwords saved on Windows


Step-4: Save your passwords on a text file

Some people want to keep the password on a text file so that they can find it directly on the computer. You can click the Save button on the software interface to export the wifi account details to a text file and keep it on anywhere you want.

save your passwords on a text file


That’s all. Isn’t it easy to find and view your WiFi passwords saved on Windows 10 PC/laptop/ computer? You can free download the software to have a test now!


Related Articles:

  1. How to Recover/Retrieve WiFi Password on Windows Computer
  2. 3 Ways to Solve Failed WiFi Hotspot Connection in Windows 10
  3. How to Change Network Connection Priority in Windows 10 
  4. 4 Methods to Find and View Saved Wi-Fi Password in Windows 10
  5. How to Change WiFi Password on Laptop Windows 10


August 16, 2019

How to Add Gmail Account to Microsoft Outlook


For convenience, you need to add Gmail account to Microsoft Outlook so that you can get and send the emails in Outlook client. But how can we add Gmail account to Microsoft Outlook via IMAP/POP? How to set the Gmail incoming and outgoing server for Outlook? In this article, you will learn the full steps to configure Gmail account to Microsoft Outlook 2019/2018/2013/2010.

Part 1: Enable Gmail IMAP/POP3 Settings on the Online Account
Part 2: Automatically Add Gmail Account to MS Outlook
Part 3: Manually Set up Gmail Account in MS Outlook
External Tips: How to recover Gmail IMAP/POP account password from Outlook

how to add Gmail to Microsoft Outlook


Part 1: Enable Gmail IMAP/POP3 Settings on the Online Account

Step 1: Login your Gmail account online and click the gear icon and choose Settings.

Gmail settings


Step 2: In the Settings window, select Forwarding and POP/IMAP setting. After that, you need to select Enable IMAP as well as enable the POP.

enable IMAP settings in Gmail


Step 3: Drag down the settings window and click Save Changes button to apply this IMAP setting.

save Gmail changes


Step 4: Next, open your chrome browser and navigate to https://myaccount.google.com/lesssecureapps, turn on Allow less secure apps option.

turn on less secure apps option


Part 2: Automatically Add Gmail Account to MS Outlook

You can simply add your Gmail account and password to Outlook. It will automatically detect other settings for you.  Here I will take Microsoft Outlook 2010 as an example.

Step 1: Run Microsoft Outlook and click File on the top left corner, then choose Add Account.

add account in Outlook


Step 2: Choose E-mail Account service and click the Next button. Then, input your name, email address and password. To continue, click Next .


automatically add Gmail account to Outlook


Step 3: After that, Outlook will complete the setup of your account. When it is finished, you will get the bellowed window, click Finish at the end.  Now, you can send and receive Gmail messages directly in MS Outlook.

add IMAP Gmail account in Outlook successfully


Part 3: Manually Set up Gmail Account in MS Outlook

Step 1: Open Outlook and choose File. Then you can select Add Account.



Step 2: In the Add New Account Window, select E-mail Account and click Next. Then, choose Manually configure server settings or additional server types. Click Next to go ahead.

choose Manually configure server settings or additional server types


Step 3: Choose Internet E-mail and click Next.

choose Internet Email


Step 4: Complete the Internet E-mail settings with the following details.

User Information:
Your Name:  The name you set up for the Gmail account.
Email Address: Your Gmail address.

Server Information:
For the IMAP account settings:
Account Type: IMAP
Incoming mail server: imap.gmail.com
Outgoing mail server (SMTP): smtp.gmail.com

For the POP account settings:
Account Type: POP3
Incoming mail server: pop.gmail.com
Outgoing mail server (SMTP): smtp.gmail.com

Logon Information:
User Name:  Your full Gmail address
Password: your Gmail password
And it is better for you to choose the Remember password option.

fulfill Gmail account details


Step 5: Click More Settings and choose the Outgoing Server tab. Then Choose My outgoing server (SMTP) requires authentication.

choose My outgoing sever requires authentication


Step 6: Click the Advanced tab and fulfill the incoming server and outgoing server settings of Gmail.

Incoming server (IMAP): 993
Use the following type of encrypted connection: SSL
Outgoing server (SMTP): 465
Use the following type of encrypted connection: SSL


IMAP Gmail Port setting


Incoming server (POP3): 995
Choose This server requires an encrypted connection(SSL)
Outgoing server (SMTP): 465
Use the following type of encrypted connection: SSL

POP Gmail port settings


Step 7: Click OK to save the settings and you will be led to the account setting interface. Click Next to build the connection between Gmail and MS Outlook. You will get this successful news in the end.

complete Gmail IMAP connection to Outlook


External Tips: How to recover Gmail IMAP/POP account password from Outlook

Yes, Microsoft Outlook will help to remember your password with the mask. If you forgot what exactly the password is but you can login the account in Microsoft Outlook, how can you recover the Gmail IMAP/POP account password?

With iSunshare Outlook Email Password Genius, everything will turn to be easy. This Outlook email password recovery software will help you to recover the password without damage to your email messages.

  1.  .      Launch Outlook Email Password Genius. If you do not install this software, download and install it now from here.
  2.      You will get all saved email account as well as its details, such as user name and password, in the software interface.
  3.      You can save the details to a text file. Of course, for the free trial user, they can only see the first three characters of the password. But the full version users can get the whole.

recover Gmail IMAP/POP account password

Related Articles:
  1. How to Setup andDelete Email Account in Outlook 2010
  2. How to Find LostEmail Password Saved in Microsoft Outlook
  3. Tutorial: How toRetrieve Forgotten Email Password from MS Outlook 





August 7, 2019

How to Unlock A Read Only Word Document without Password


“I got a Word 2010 document with the editing protection. I want to modify the content and make it myself but it is impossible to do it in read only version. How can I get rid of read only in Word?”

Have been requested to answer a question on a forum, I doubt there must be someone who also wants to do the same thing as the user. Here, you can get two useful methods to unlock a read only Word document without passwordand edit it in your way.

  • Method 1: Open the read only Word document with WordPad
  • Method 2: Remove edit protection from Word document with a click
unlock a read only Word document without password


Method 1: Open the read only Word document with WordPad

As is known to all, you can add the modify password to protect the Word document when you save the content. Also, you can enable the editing restriction with a password to lock the editing permission. No matter which way you do, you can open the read-only Word document with WordPad and edit the content.

Step 1: Open the locked Word document with WordPad.

Right-click the Word document with editing protection and click Open with. After that, it will show you several choices; choose WordPad as your option.

open read only Word document with WordPad


Step 2: Edit the content in WordPad.

When the restricted Word document is opened in WordPad, it is unlocked automatically. You can add, delete and change the layout as you like. 


edit Wordpad content


Step 3: Save the content.

Go to File > Save and choose the first option. Then your read only Word document is unlocked. You can reopen the Word document with Microsoft Word and edit it directly.

save the unlocked content


Method 2: Remove edit protection from Word document with a click

If the first method fails to work for you locked Word the document, you can use iSunshare Word Unprotect Genius to remove the edit protection from Word document with just a few clicks.

Step 1: Install iSunshare Word Unprotect Genius on your computer.

It is free for you to download the software from iSunshare official webpage. You just need a few minutes to install it on your computer following the guides.  Moreover, it is in a small size.

install Word Unprotect Genius


Step 2: Run the computer and add the locked read only Word document.

After you start the software, you can quickly know what to do next. Click the Add button and select your Word document with the editing protection to open.

add the read only Word document


Step 3: Remove editing protection from Word document

You just need to click the Remove password button and the software will create another copy of the content without password for you instantly. You can do anything on that unprotected Word document.

remove editing protection from Word successfully



Related Articles:

  1. 2 Ways to Lock Word2010/2013/2016 Document with Editing Protection
  2. 5 Methods to RemoveRead Only from Word Document
  3. How to unlock a Word document that is locked for editing 
  4. How to Lock Word Document with Full or Segment Protection










July 15, 2019

How to Make A PowerPoint not Read Only with or without Password


Many people get used to attaching restrict password to the PowerPoint presentation so that the content cannot be edited by everyone. If you want to control the content of the restricted read-only PowerPoint, or want to print it, you can make a PowerPoint not read-only with or without password following the below tutorials.

  • Part 1: Make a PowerPoint not Read Only with Password
  • Part 2: Remove PowerPoint Read-Only Password with Third-party tool


make a PowerPoint not read only


Part 1: Make a PowerPoint not Read Only with Password

If you have the read-only password to edit the PowerPoint presentation, you can easily remove the editing password and make the PowerPoint not read-only.

Step 1:  Open the PowerPoint presentation and enter the restrict password.

enter PowerPoint to modify pptx

Step 2:  In the presentation content editing interface, you can edit the text, layout, shape and more. Next, click File > Access on the top left panel.  When you save the presentation, you do not need to change the File name. Then, on the right bottom corner, you will find that Tools button. Click it and enter the General Options settings.

get general options

Step 3: In the General Options interface, you will find the Password to modify filed. After that, you need to delete the previous password and let it blank. When you finish this setting, click OK to save the change.

delete editing password

Step 4: Next, click the Save button and Yes button to replace the original PowerPoint presentation with this missing password one.  After that, you make the read-only PowerPoint not read-only anymore. You can open and edit the content at any time with no need to enter the password.

save the changes


Part 2: Remove PowerPoint Read-Only Password with Third-party tool

If you forget the restrict editing password and want to edit the PowerPoint document, what to do? Only open the read-only version and do nothing on the content? No, you can remove PowerPoint read-only password with a third-party tool.

iSunshare PowerPoint Unprotect Genius is rightly the PowerPoint read-only password remover that enables users to remove the restrict editing password in minutes. You can remove the restriction of PowerPoint without knowing the previous password. Let’s learn how it works now.

Step 1: Download and install iSunshare PowerPoint Unprotect Genius on your computer.
Step 2: Run the software and import the restricted PowerPoint document by clicking the Add button.
Step 3: Click the Start button to remove the editing-password. In the end, you will get the unprotected PowerPoint document in the same location of your source PowerPoint document. And you can directly open it to edit, copy and print the content.

remove PowerPoint read only password

Related Articles:



June 24, 2019

[Free] How to Convert Dynamic Disk to Basic without Losing Data


Are you going to convert dynamic disk to basic disk but find Windows do not support you to directly convert dynamic to basic for the disk. Maybe you have such questions:  Unable to convert dynamic disk to basic? Or I can’t convert dynamic disk to basic?  The answer here is: you can do it! Here you will learn two ways to convert dynamic disk to basic without losing data.  You can use these ways on Windows 10/8.1/Server computers.

  • Part 1: Back up all your disk partition data to the external hard drive.
  • Part 2:  2 Free Ways to convert dynamic disk to basic in Windows computer
  • Part 3:  Create volumes on the disk and restore the backup data.
convert dynamic disk to basic

Part 1: Back up all your disk partition data to the external hard drive.

If you want to change the dynamic disk back to basic, the disk should not contain any volume or data so that you need to back all volumes data up before you convert the disk from dynamic to basic. How to create the back of the whole disk with all volumes data orderly? Here, you can use iSunshareCloneGo to back up the volumes one by one to the external hard drive.

The most important part here is to back up the C drive which is also the system partition. You need to connect an external hard drive with the computer in advance. We will take the C drive as an example for you to back up the partition data:
  1. Download and install iSunshare CloneGo on your computer.
  2. Launch CloneGo and choose Backup on the left panel.
  3. Choose C drive to back up.
  4. Select a backup path to the backup file. Here the destination should be on the external hard drive. You can also rename the backup file.
  5. Click the Start button to begin the backup process. As for the backup time, it depends on how much space you used in the partition to back up.
  6. After the process ends, you will get an icg.file on the external hard drive. 
backup dynamic volume

Part 2:  2 Free Ways to convert dynamic disk to basic in Windows computer
Here we will introduce two ways for you to convert dynamic disk to basic if you have backed up all the volumes data. You can make good use of either one to finish the dynamic disk to basic conversion.

Way 1: Convert the dynamic disk to basic using Disk Management
Step 1: Access Computer Management and choose Disk Management.
Step 2: Right-click the volumes on the dynamic disk and click the Delete Volume option.
Step 3: Make confirmation of the Delete operation.
Step 4: After all the volumes on the dynamic disk are deleted, you can right-click the disk and click Convert to Basic Disk.

convert to basic disk


Way 2: Change a dynamic disk to basic using command line
Step 1: Run command prompt as the administrator.
Step 2: Type diskpart and press Enter key.
Step 3: Type list disk and press Enter key.  Then you will get all the disks connected with the computer.  And you need to identify the dynamic disk number you want to convert to basic.
Step 3: Type select disk <disknumber> and press Enter key. If your disk number is 1, the command line here is “select disk 1”.
Step 4: Type detail disk <disknumber> and press Enter key.
Step 5: Type select volume=<volume number> and type delete volume and press Enter.
Step 6: Type select disk <disknumber> and press Enter.
Step 7: Type convert basic and press Enter. It will help you to convert the selected disk to basic immediately.

use diskpart to convert dynamic disk to basic


Part 3:  Create volumes on the disk and restore the backup data.
When you successfully convert the dynamic disk to basic, you need to add new volumes to the disk as you deleted all volumes before converting. You can easily do it in Disk Management.

As for how to restore the data to the newly created volume, you can use CloneGo again to restore the backup icg file to the destination volume: click Restore; set the newly created volume as the restoration destination; add the backup icg file for the original volume; click Start and confirm the Format operation.

restore dynamic volume data to basic disk


Tips: Find the dynamic disk converter to convert dynamic disk to basic

If you think all the steps above waste too much time, you can find the dynamic disk converter to do it within simple clicks. But most of the dynamic disk converter needs you to pay for it. Of course, those tools will take care of your disk data and will not format it after the format is changed.


Related Articles: 



June 13, 2019

The Volume Shadow Copy Service is not Working, What to Do?


Volume Shadow Copy Service, or Shadow copy, VSS, plays an important role in the backups and system restores of computer volumes or files. This post shows you specific methods to solve the issue that the Volume ShadowCopy Service is not working in two cases.


Case 1: Volume Shadow Copy not Working when Backing up Windows

When you get the error messages 0x80042302, 0x807800A1, or 0x800423F4 during the Windows backup process, the most useful way for you to get this issue solved is to check and enable the Volume Shadow Copy Service. Here, we summary two ways to set Volume Shadow Copy Service to Automatic.

Way 1:  Enter Windows service via searching
Step-1: Type “service” in Windows search toolbar and click Service.
Step-2: Find Volume Shadow Copy service and click the Start button.

start VSS

Step-3: Right-click Volume Shadow Copy service and click Properties

right click to get VSS properties option



Step-4: Change the Startup type to Automatic, and then click Apply and OK. 

set VSS startup type to automatic

Way 2: Enter service via msc
Step-1: Press Win + R keys on the keyboard.
Step-2: Enter services.msc  and press Enter key to open Service Windows.

Run windows

Step-3: Find Volume Shadow Copy and choose Properties after you right click it.
Step-4: Set the Startup type to Automatic and click the Start button.


Step-5: Click Apply, and then OK button to run Volume Shadow Copy service.

Cases 2: Volume Shadow Copy Service is not Working when Restoring System

It is annoying when you get such message during the system restore “There was an unexpected error in the property page: the Volume Shadow Copy Service used by System Restore is not working…” What should we do to fix this Windows VSS error?

Solutions to this issue:

Way 1: You can enable Volume Copy following the above steps.
Way 2: Change the system restore settings.
Step-1:  Search Edit group policy in Windows search toolbar and click to enter Local Group Policy Editor.
Step-2: Access Computer Configuration\Administrative Template\System\System Restore
Step-3: Set Turn off System Restore policy to Not configured.

set turn off system restore policy to not configured


The Alternative Option to Backup and Restore Windows System

If you get errors in the Volume Shadow Copy Service and want to back up the Windows system, you can choose iSunshare CloneGo to create a backup of Windows system. It is super easy for you to backup all system configurations and settings. You can restore it any time you want.

Step-1: Launch CloneGo and click Backup.
Step-2: Choose the system partition as the backup target.
Step-3: Choose the destination to keep the system backup compressed file.
Step-4: Click Start and you will get the backup file sooner.

CloneGo Backup steps

It is free to download the Windows system backup software. You can have a try now!