August 31, 2018

Solved: How to Unlock Toshiba Laptop If Forgot Password Windows 10

It is not rare that forgot Windows 10 login password after un-use Toshiba laptop for a while. So, let's come straight to the point. To avoid data loss, we cannot reset Toshiba to factory settings or reinstall Windows operating system. Consequently, we can take two workarounds to get access to the laptop. Be patient to read about this article that will show you how to unlock Toshiba laptop forgot password Windows 10 with ease.

Supported Toshiba Laptop: Portege, Tecram, Satellite, Qosmio, Tecra, KIRA.

Option 1: Unlock Toshiba Laptop Forgot Password with iSunshare Windows Password Genius


If you have pre-created a reset disk when Toshiba laptop is accessible, you can insert it into your computer to unlock Window login password. If not, using a third-party tool such as iSunshare Windows Password Genius that a great way as well. The safety and efficiency are guaranteed.

Preparation before creating iSunshare Windows Password Genius reset disk
1. Removal device, USB flash drive or CD-ROM;
2. An available computer with Windows operating system;
3. iSunshare Windows Password Genius.
Note: Backup all data in removal device, USB flash drive or CD-ROM.

Three steps to unlock Toshiba laptop forgot password Windows 10


Step 1: Burn a Windows password reset disk.

1. Download and launch iSunshare Password Genius in other PC;
2. Insert media device into the PC;
3. Select the device which you want to burn a password reset disk;

4. Click on Begin burning;

5. When it shows Burn Successfully, unplug it to the current PC and connect with the locked Toshiba laptop.

Step 2: Set Toshiba laptop boot from the password reset disk.

1. Continually press F12 to enter the Boot Menu screen;
2. Use the direction arrow to set the reset disk as first boot option;
3. Hit F10 to save changes and restart Toshiba laptop.

Step 3: Unlock Toshiba laptop forgot password Windows 10

1. When the following screen show on the screen, choose a system and user that you would like to unlock;
2. Tap on Reset Password and then Yes to clear old password completely;
3. Click on Restart and change it to boot from hard disk to enter Toshiba laptop without password.


Option 2: Unlock Toshiba Laptop Forgot Password with Installation Disc


Step 1: Create an installation disc.

1. Download Windows USB/DVD Download Tool and Windows 10 ISO file;
2. Prepare a blank Removal device, USB flash drive or CD-ROM;
3. Add ISO file to the software;

4. Choose a media type;

5. Insert your media device and click on Begin copying; Waite for a while, it would create an installation disc automatically.


Step 2:  Run Command Prompt on the locked Toshiba laptop

1. Set Toshiba laptop start from the installation disc;
2. Hit F10 + Shift to open Command Prompt window;
3. Run the following commands to replace utilman.exe with cmd.exe and then press Enter key at the end of each line:

  • move d:\windows\system32\utilman.exe d:\
  • copy d:\windows\system32\cmd.exe d:\windows\system32\utilman.exe


4. Unplug installation disc and run "wpeutil reboot" to reboot Toshiba laptop;

5. Once the Toshiba laptop restarts to the login window, click on the Utility Manager icon at the lower-right corner.


6. Create an admin account named Sally with password "123" by running following commands.

  • net user Sally 123 /add
  • net localgroup administrators Sally /add


7. Type the command lines to restore utilman.exe:

  • move d:\utilman.exe d:\windows\system32\utilman.exe

8. Input yes in the cmd;


9. restart the computer and log in with new user and password.


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