If you see a message like "This iPhone is supervised and managed by [Organization Name]" on your device, it means your iPhone is under supervision. This usually happens when an organization, such as a school or a company, manages the device through Mobile Device Management (MDM). While supervision allows administrators to enforce restrictions and install apps remotely, you might want to remove it to regain full control over your iPhone. In this guide, we’ll walk you through the methods to remove device supervision from an iPhone.
What Is Device Supervision on iPhone?
Device supervision is a feature introduced by Apple to
provide organizations with enhanced control over iOS devices. When an iPhone is
supervised, administrators can impose restrictions on app installations, modify
settings, and monitor device usage. This is typically set up during the initial
activation of the device using Apple Configurator or an MDM solution.
Supervised devices are commonly used in business and
education environments. However, if you have acquired a supervised device or no
longer want the restrictions, you may need to remove the supervision status.
How to Identify If Your iPhone Is Supervised
Before proceeding, it’s important to confirm whether your
iPhone is supervised. Generally, the supervision message is always displayed at
the bottom of the lock screen or at the top of your account name in Settings
screen. In some older versions, you can
also check the supervision status in About screen.
Step 1: Open the Settings app on your iPhone.
Step 2: Tap General, then go to About.
Step 3: Scroll down and look for a message that says,
"This iPhone is supervised and managed by [Organization Name]." If
this message is present, your device is supervised, and restrictions may be in
place.
Methods to Remove Device Supervision from iPhone
Method 1: Remove Supervision via iPhone Settings (If allowed)
If your organization has allowed users to remove
supervision, you can follow these steps:
Step 1: Launch the Settings app.
Step 2: Scroll down and choose General.
Step 3: Look for VPN & Device Management (or simply
Device Management).
Step 4: Tap on the profile associated with supervision and
select Remove Management.
Step 5: You may be prompted to enter your passcode or an
administrator password to confirm removal.
If the option to remove management is unavailable, you’ll need to try
other methods.
Method 2: Remove Supervision Using Apple Configurator 2
Apple Configurator 2 is a macOS application that can help
reset an iPhone and remove supervision. However, this will erase all data on
the device.
Step 1: Download and install Apple Configurator 2 from the
Mac App Store.
Step 2: Use a USB cable to connect your iPhone to a Mac.
Step 3: Open the app and locate your connected iPhone.
Step 4: Click on the device, then select Actions >Advanced
>Erase All Content and Settings. After the process is complete, set up your
iPhone as a new device.
⚠️ This method will erase all
data, so make sure you have a backup before proceeding.
Method 3: Use iSunshare iPhone Passcode Genius to Remove
MDM
If you don’t have access to the administrator credentials,
you can use iSunshare iPhone Passcode Genius to bypass MDM restrictions without
needing an admin password.
Using iSunshare iPhone Passcode Genius is a quick and
efficient way to remove MDM without requiring any credentials.
Follow these detailed steps:
Step 1: Visit the official
website and download the software on your computer.
Step 2: Open iSunshare iPhone Passcode Genius and
select Remove or Bypass MDM option from the main interface.
Step 3: Use a USB cable to connect your supervised iPhone to the computer. If prompted, unlock your iPhone and tap Trust to establish the connection.
Step 4: Click the Start button to begin the
MDM bypass process. The software will remove the MDM supervision within a few
minutes. Do not disconnect your device during the process.
Method 4: Contact the Organization’s IT Department
If your device is still managed by an organization, the best and safest way to remove supervision is to contact the IT department responsible for managing the device. They can remove the MDM profile remotely if the device is no longer in use by the organization.
If you’ve purchased a second-hand iPhone and found it to be
supervised, reach out to the seller to request its removal.
Things to Consider Before Removing Device Supervision
Backup Your Data: Some methods will erase all content on your iPhone, so always create a backup first.
Loss of Managed Features: Removing supervision means losing access to apps, VPNs, or settings provided by your organization.
Legal & Ethical Concerns: Ensure you have the right to
remove supervision, especially if the device belongs to an organization.
Comparisons of mentioned methods:
Conclusions:
By following the methods outlined in this guide, you can
successfully remove supervision and use your iPhone without restrictions. If
you’re unsure about the process, consider seeking professional assistance to
avoid potential issues.
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